Lamar County Appraisal District eProtest Customer Survey

    1. I thought that the website was easy to use.
    YesNo

    2. The e-Protest site has a very attractive presentation.
    YesNo

    3. The e-Protest site is interesting and engaging.
    YesNo

    4. The content on the e-Protest site is written in clear and simple language.
    YesNo

    The content is easy to understand and follow.
    YesNo

    6. The content is of high quality.
    YesNo

    7. I found what I was looking for quickly and easily.
    YesNo

    8. I found the e-Protest site unnecessarily complex.
    YesNo

    9. The e-Protest site didn’t always do what I expected it to do.
    YesNo

    10. The e-Protest site is easy to navigate around.
    YesNo

    11. I did not know how to find what I was looking for
    YesNo

    12. The organization of the menus was easy to understand
    YesNo

    13. I felt that I had to click too many times to complete typical tasks in the e-Protest site.
    YesNo

    14. I found the e-Protest site unnecessarily complex.
    YesNo

    15. Using the e-Protest site is frustrating.
    YesNo

    16. Please provide any additional comments you'd like to leave feedback on.